We want for you to be able to always avoid this experience and that’s why we go to extraordinary lengths in our product testing laboratory to achieve this goal!

Extraordinary lengths? Yes! On the surface, testing sounds simple enough and a lot of other Transceiver manufacturers and suppliers claim they do this, when actually they do much less than what we feel is necessary.

Addon is unique because we actually do test. We test 100% of technology component functionality, 100% of the time.

Here’s how Addon’s unique commitment to “100% testing, 100% of the time” is achieved:

1. We fully test each SKU (Stock Keeping Unit, the manufacturer’s part number) within your order. We don’t mean just one part per SKU, or even a selected sample. We test EVERY SINGLE PART!
2. We test to assure full hardware compliance with our customer’s order specification.
3. We test to assure full software compliance with our customer’s order specification.
4. Last and most important, we test to confirm full compliance with the design signature characteristics associated with the OEM manufacturer’s specific SKU.

The net benefit here is simply this: You can have confidence that the Addon products you ordered will work as you expect. No unpleasant surprises and disappointments!

100% Customer Satisfaction is part of our Mission Statement and is always our number one priority. This is being successfully accomplished routinely as an outcome of the Addon Product Evaluation and Addon Certification Testing programs.

When combined with to our total commitment to customer service, this makes Addon unique within our industry.